Group 6: Issue Category F
Transforming the Library Structure
1. How do we change ourselves in order to transform our libraries?2. What logistics (staffing, education, technology, administrative) need to change to allow libraries to transform and position them to evolve with the dynamic shifts in society?
Summary points:
- spent the whole first day reacting to speakers
- all touched on user focus
- getting rid of patronizing attitude
- how to change ourselves
- what's the logistics and how do we do that in 4 respects:
- administrative
- get more input from users
- administrators need to be more visible
- needing more of that data - knowing our users, not just traditional metrics, but more grassroots
- statewide primer - template documents for types of user surveys
- collaboration and one place for this
- technology
- statewide vehicle to teach new tech to librarians
- to say here's what we're doing, here's how we did it
- education
- library school - now a focus on resources and tools, need to teach how to react to people
- focus on advocacy, communication psychology
- really thinking about how we look when we react to customers
- incorporating marketing and pr skills
- requiring library students to go into other colleges, not add courses in to ischool
- instead of ref in humanities, humanities survey course
- staffing
- talked about community a lot
- how to recruit demographic culture
- reaching out to community
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